Shipping Information
At Toolsforless.com, we understand how important it is that your packages arrive promptly. Below, you will find answers to common questions about our shipping policies and rates.
When will my order ship?
Moments after you place your order, you'll receive an "on screen" confirmation displaying your order number and our thanks. Almost all orders are processed within one business day. If we receive it in our system before 12 noon Eastern Standard Time, we typically will process and ship the same day. In the event that an item is temporarily out of stock, we will notify you within 1-2 business days. Whether you decide to leave the item on order with us or cancel will be your option. While we begin to process orders for shipment each business day of the week, please note that some orders may take up to 24 hours for us to ship after we have received your order. If your order consists of a number of items and you request that we ship the order complete, it is possible that shipment could be delayed by an unexpected stock outage. We can always send your order in a split shipment, and we will never charge more shipping than what you authorized on your order form, unless you make a special request to expedite after choosing a non-expedited method on you order form.
Does Toolsforless.com service international destinations?
In general, Toolsforless.com only ships to addresses within the 50 United States. We can ship to overseas military "APO" and "FPO" addresses via USPS only. Toolsforless ships to no other international destinations at this time.
What are my shipping options?
We ship by UPS (United Parcel Service) and USPS (United States Postal Service). Both carriers offer you a wide variety of shipping methods. Please note that individual items weighing over 70 lbs cannot be shipped via USPS, and UPS cannot ship to P.O. Box addresses.
How are the Toolsforless.com UPS and USPS shipping rates calculated?
We are proud to offer our customers all of the UPS and USPS shipping methods available for the destination address. UPS options may include Next Day Air, Second Day Air or Third Day Select. Ground shipments and Saturday deliveries are also available. USPS options may include Express Mail, Priority Mail, Parcel post, and First Class Mail. The UPS and USPS charges are all you will pay and they are delivered on our site directly from UPS and the U.S. Postal Service -- we do not charge a handling fee. When you enter your order, our system will display the shipping options and related charges before you commit to a purchase so that you can see there are no hidden fees!
How can I track my UPS package?
You can track all of your UPS packages right here from our website! Simply follow this link to our UPS Package Tracking page, and you will be able to find out where your package is in no time!
I ordered a new tool but the box has been opened. Is this still new?
All boxes should be checked for damage or missing parts, especially those that look like they've been opened and re-sealed. Occasionally, we'll open a box to add packing. Some boxes travel well on factory skids, but don't do well shipping individually. Occasionally, we'll add tape if we think the factory tape looks inadequate. We offer an extra service by recording the serial number, date, and customer name for each tool we sell. This information is only available to our customers and can be helpful to determine if a tool is still within its warranty period or to identify if a particular tool has been stolen. Most suppliers record and display this information on their packaging, but if it's not there, we open the box and record the number from the tool directly.
